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Job Description:

We are seeking a highly experienced Lead Data Scientist to define and drive the data science strategy across predictive analytics, promotion simulation, consumer trend modeling, and computer vision initiatives. This role involves leading the design, development, and deployment of advanced AI and machine learning solutions that enable data-driven decision-making across marketing, sales, and innovation functions.

The ideal candidate is a hands-on leader who can balance strategic direction with technical depth — mentoring the team while delivering production-grade models that generate measurable business impact.

Role Focus:

• Define and oversee modeling frameworks for forecasting, consumer analytics, and computer vision.

• Translate complex business challenges into scalable data science solutions.

• Build, validate, and optimize predictive and simulation models for demand forecasting and promotion impact.

• Lead the design of AI-based applications including image recognition, trend detection, and innovation analytics.

• Ensure strong MLOps, model governance, and data quality practices.

• Partner with stakeholders across marketing, technology, and operations to integrate models into business workflows.

Key Skills & Responsibilities

• Advanced Machine Learning & AI: Proficiency in regression, classification, clustering, NLP, and computer vision models

• Predictive Modeling: Expertise in forecasting, time-series (ARIMA, Prophet, LSTM), and causal inference.

•  Promotion & Consumer Analytics: Experience developing simulation models for pricing, promotions, and ROI analysis.

•  Computer Vision: Hands-on with OpenCV, YOLO, or Detectron2 for visual analytics, shelf detection, and product recognition.

•  Technical Proficiency: Strong coding skills in Python/R, SQL, and experience with ML frameworks (TensorFlow, PyTorch, Scikit-learn).

•  MLOps & Deployment: Skilled in Azure ML, Databricks, or AWS SageMaker for scalable model deployment and monitoring.

•  Visualization: Strong data storytelling abilities using Power BI or Tableau.

•  Leadership: Mentor junior data scientists, establish best practices, and ensure alignment with business goals.

Additional Qualities

• Excellent analytical and strategic thinking skills.

•  Proven ability to deliver end-to-end AI projects in complex environments.

•  Strong communication and stakeholder management capabilities.

• Passion for leveraging AI/ML to solve real-world business challenges.

Preferred Experience

• 8–12 years of experience in data science, including leadership or mentoring responsibilities.

• Experience in predictive analytics, consumer insights, or computer vision projects.

•  Exposure to marketing mix modeling, A/B testing, and campaign optimization.

• Familiarity with cloud data ecosystems (Azure, AWS, GCP) and CI/CD for ML pipelines.

Job Type: Full time (Remote)

Years of Exp: 6+ Years

Job Description

Key Responsibilities:

• Designing and Developing AI models: This includes creating architectures, algorithms, and frameworks for generative AI.
• Implementing AI models: This involves building and integrating AI models into existing systems and applications.
• Working with LLMs and other AI technologies: This includes using tools and techniques like LangChain, Haystack, and prompt engineering.
• Data preprocessing and analysis: This involves preparing data for use in AI models.
• Collaborating with other teams: This includes working with data scientists, product managers, and other stakeholders.
• Testing and deploying AI models: This involves evaluating model performance and deploying them to production environments.
• Monitoring and optimizing AI models: This involves tracking model performance, identifying issues, and optimizing models for better results.
• Staying up to date with the latest advancements in Gen AI: This includes learning about new techniques, models, and frameworks.

Required Skills:

• Strong programming skills in Python: Python is the preferred language for AI development.
• Knowledge of Generative AI, NLP, and LLMs: This includes understanding the principles behind these technologies and how to use them effectively.
• Experience with RAG pipelines and vector databases: This includes understanding how to build and use retrieval-augmented generation pipelines.
• Familiarity with AI frameworks and libraries: This includes knowledge of frameworks like LangChain, Haystack, and open-source libraries.
• Understanding of prompt engineering and tokenization: This includes understanding how to optimize prompts and manage tokenization.
• Experience in integrating and fine-tuning AI models: This includes knowledge of deploying and maintaining AI models in production environments.
• Excellent communication and problem-solving skills: This includes the ability to communicate complex technical concepts to non-technical stakeholders.

Optional Skills:

• Experience with cloud computing platforms (GCP, AWS, Azure): This can be helpful for deploying and managing AI models.
• Familiarity with MLOps practices: This can help with building and deploying AI models in a scalable and reliable manner.
• Experience with DevOps practices: This can help with automating the development and deployment of AI models.

Job Type: Full Time (WFO)
Years of Experience: 3–8 Years

Job Description:

We are looking for a skilled Power Apps Developer to design, develop, and maintain business applications using the Microsoft Power Platform. The ideal candidate will work as an individual contributor, building scalable and user-friendly solutions that integrate seamlessly with existing systems and business processes.

Role Focus:

Develop custom business applications using Power Apps (Canvas & Model-driven), automate workflows through Power Automate, and integrate with SharePoint, SQL, Dataverse, and other data sources to drive process efficiency.

Key Skills & Responsibilities

• App Development: Build and maintain Canvas and Model-driven Power Apps solutions.
  • Automation: Create and optimize workflows using Power Automate and Power BI integration.
  • Integration: Connect Power Apps with SharePoint, SQL Server, Dataverse, and APIs.
  • Customization: Design custom connectors, components, and responsive layouts.
  • Data Modeling: Design entity relationships, manage data validation, and implement business logic in Dataverse.
  • Performance Optimization: Ensure app efficiency, usability, and scalability.
  • Documentation: Maintain technical documentation, app guides, and deployment instructions.
  • Collaboration: Partner with business users to gather requirements and translate them into app solutions.

Additional Qualities

• Strong problem-solving and analytical mindset.
  • Excellent communication and presentation skills.
  • Ability to work independently and manage multiple projects simultaneously.
  • Continuous learner with passion for Microsoft Power Platform ecosystem.

Preferred Experience

• 3–8 years of total experience, with 2+ years in Power Platform development.
  • Hands-on experience with Power BI, Power Automate, and SharePoint Online.
  • Familiarity with Azure Logic Apps, Dataverse, and Microsoft Teams integration.
  • Exposure to PowerShell scripting or JavaScript for advanced customization.
  • Experience working in Agile delivery environments.

ob Type: Full Time Years of Experience: 10-12 years Job Description:

• Proficient in Dynamics 365 Customer Engagement (Sales and Service).
• Hands-on experience with Dynamics 365 in both Online and On-Premises environments.
• Strong skills in C#, .NET, and JavaScript.
• Familiarity with MS SQL, CRM SDK, and MSD Developer Toolkit.
• Knowledgeable in SSRS (SQL Server Reporting Services).
• Expertise in integration architecture, covering REST, OData, WebAPI, Middleware Tools, and SSIS packages.
• Experience with Azure components for integration (ADF, Azure Service Bus, Azure Apps, Azure Functions, Azure Data Lake, etc.).
• Familiarity with Azure Active Directory and Azure DevOps.
• Proficiency in Power Apps and Power Automate for system integrations.
• Experience with data migration, analysis, mappings, and harmonization using both out-of-the-box (OOB) and third-party tools.
• Understanding of reporting architecture, including SSRS and Power BI.
• Experience with CRM instance management and cloud services.
• Utilize expertise in Dynamics 365 CE CRM to enhance project efficiency.
• Plan and establish Dynamics 365 Customer Engagement solutions, focusing on Sales and Service modules.
• Lead the design of architecture, configuration, and customization in Dynamics 365 CE.
• Provide technical insights and best practices for seamless system integration and data migration.
• Collaborate closely with diverse teams to gather and analyze business requirements.
• Respond to requests for proposals (RFPs) and quotes (RFQs) by formulating solution proposals that showcase potential outcomes.
• Lead technical workshops to translate business needs into practical architectural and development solutions.
• Develop and present proof of concepts (PoCs) to illustrate proposed solutions to clients.
• Ensure the technical success of Dynamics 365 CE projects, overseeing the process from pre-sales to delivery.
• Contribute to the development of scalable solutions aligned with the product roadmap.
• Stay abreast of the latest features in the Dynamics 365 platform, including Sales Insights, Customer Service Insights, and Customer Voice.
• Strong problem-solving and analytical skills.
• Ability to think independently and be solution-driven.
• Familiarity with agile methodologies.

Reporting to: Head of Sales Location: India Know Covalense Global We are a high-growth technology company transforming industries through advanced digital platforms, cutting-edge AI, and human-centric innovation. With 19 years in the industry, we are looking for leaders who can lead our next chapter of growth — delivering faster scale, deeper customer value, and a growth culture that thrives in an ever-changing tech landscape. Why this role matters At Covalense Global, Growth is our heartbeat where Technology is the engine. At Covalense Global, delivery is not just about execution — it’s about confidence, clarity, and continuity. As an Engagement Manager, you are the trusted leadership presence for our clients, ensuring that what is promised is delivered, understood, and valued every single day. This role sits at the front line of client trust, bridging technology teams, functional SMEs, and business champions to keep programs moving with momentum and purpose. What you’ll own (Your Engagement Charter) Client Leadership & Presence

• Be the day-to-day leadership face of Covalense for assigned client engagements.
• Build credibility with business and technology stakeholders through clarity, ownership, and calm execution.
• Act as a trusted advisor who understands both industry context and delivery realities.

Delivery Accountability

• Own accountability for active delivery outcomes, milestones, and commitments.
• Ensure scope, timelines, and quality are tracked, communicated, and managed proactively.
• Provide clear, structured visibility on progress, risks, dependencies, and next steps.

Bridge Between Business & Technology

• Translate business requirements into actionable delivery direction for development teams.
• Bridge Covalense development teams with client functional SMEs to ensure alignment and speed.
• Simplify complex processes, technical discussions, and trade-offs for business stakeholders.

Business Champion Engagement

• Engage regularly with business champions and functional leads to:
  • Review progress and outcomes
  • Align on priorities and upcoming activities
  • Address concerns and unblock decisions
• Ensure work stays anchored to business value, not just technical completion.

Team Leadership & Coordination

• Lead and coordinate cross-functional delivery teams of 20–30 developers, analysts, and engineers.
• Provide direction, context, and motivation to teams working across domains and technologies.
• Ensure collaboration across Product, Engineering, Data, and QA teams.

Relationship & Ecosystem Management

• Manage client relationships with business maturity and industry insight.
• Act as an ecosystem engineer — aligning internal teams, partners, and client stakeholders toward shared outcomes.
• Anticipate issues early and resolve them before they escalate.

What makes you a perfect fit

• 10–15+ years of experience in delivery leadership, engagement management, or program roles.
• Strong industry exposure in CPG, Retail, Banking, or Insurance (deep expertise in at least one).
• Proven ability to operate across functional, technical, and business dimensions.
• Experience managing large delivery teams (20–30+ developers).
• Excellent communication skills with the ability to explain, simplify, and align.
• Confidence engaging with senior client stakeholders on progress, trade-offs, and outcomes.

Why join us?

• You will be the anchor of trust between Covalense and its clients.
• You’ll influence how delivery quality translates into long-term relationships and growth.
• You’ll operate in a role where leadership is demonstrated daily, not just in meetings.
• You’ll shape how digital, data, and AI initiatives come alive in real business environments.

This is not a coordination role — it’s a leadership role. If you thrive on ownership, client trust, and turning complexity into clarity, Engagement Manager at Covalense Global is where you lead from the front.

Build. Demo. Inspire. Transform.

ABOUT COVALENSE GLOBAL

Covalense Global is a global IT services and solutions company celebrating nearly 20 years of excellence. With offices across 9 countries including India, USA, UK, Australia, Singapore, and New Zealand, we serve Fortune 500 clients across FMCG, Retail, Financial Services, Government, and Technology sectors. Our CGLense AI Innovation Hub is at the forefront of enterprise AI transformation, building proprietary solutions like iAnalyst, iBOT, and iDoc.

POSITION OVERVIEW

Role	AI Evangelist
Reports To	Technical Director
Location	Hyderabad, India (IST)
Work Model	Work From Office with 25% travel
Experience	5-10 years (sharp and hungry over seniority)

THE OPPORTUNITY

As an AI Evangelist at Covalense Global, you will be the face and hands of our AI innovation. This is NOT a traditional pre-sales or purely technical role - you will BUILD working POCs yourself AND present them to CXOs. You must be equally comfortable writing agent code and presenting to a room of executives.

You will translate our Flagship Product into client-specific value stories, demonstrate capabilities through compelling prototypes, and help position Covalense Global as a leader in enterprise AI among mid-size IT services companies.

KEY RESPONSIBILITIES

Build (50%)

• Develop working POCs and demos showcasing capabilities
• Build client-specific prototypes integrating AI agents with their use cases
• Create compelling demonstrations of existing agents
• Rapidly prototype new agent capabilities for emerging opportunities
• Stay hands-on with the latest agent frameworks, LLM capabilities, and AI tooling

Present (40%)

• Present our capabilities & competencies to CXOs, IT leaders, and technical teams
• Conduct discovery sessions to understand client challenges and map to our solutions
• Deliver technical deep-dives and live demonstrations
• Represent Covalense Global at industry events, conferences, and meetups
• Create thought leadership content: blogs, whitepapers, LinkedIn posts

Enable (10%)

• Collaborate with Technical Director and Architects to ensure POCs align with platform direction
• Provide feedback from client interactions to shape product roadmap
• Mentor delivery teams on AI agent capabilities and use cases

TECHNICAL REQUIREMENTS

Must Have

• Hands-on experience building LLM-powered applications (not just using ChatGPT)
• Proficiency in Python with ability to rapidly prototype AI solutions
• Working knowledge of agent frameworks (LangChain, CrewAI, or similar)
• Understanding of RAG patterns, embeddings, and vector databases
• Experience with cloud AI services (Azure OpenAI, GCP Vertex AI, or AWS Bedrock)
• Ability to integrate AI with enterprise data sources and APIs

Nice to Have

• Background in FMCG, CPG, or Retail industry
• Experience with DataOps, analytics, or BI solutions
• Prior conference speaking or technical blogging
• Familiarity with enterprise systems (SAP, Salesforce, ServiceNow)

COMMUNICATION & PRESENCE

• Exceptional verbal communication - can explain complex AI concepts simply
• Strong presentation skills - comfortable with CXO audiences
• Executive presence - confident, articulate, credible
• Written communication - can create compelling proposals and content
• Storytelling ability - can translate technology into business value

WHAT WE OFFER

• High visibility role shaping company positioning in AI
• Competitive compensation with performance incentives
• Opportunity to work with Fortune 500 FMCG/Retail clients
• Platform to build personal brand as AI thought leader
• Great Place to Work certified organization

THE IDEAL CANDIDATE

You are sharp and hungry. You have built things that work and presented them to people who matter. You can code a demo in the morning and present it to a CEO in the afternoon. You stay current with the AI landscape not because it is your job but because you are genuinely excited about it. You want to be part of building something significant, not just executing tasks. We value potential and drive over years of experience. If you have 5 years but think like a leader, we want to talk to you.

Job Type: Full time  

Years of Experience: 8+ years 

Job description:  

• Highly skilled and experience in Software Development Life Cycle (SDLC). 
• Mandatory experience with .NET Core 2. 
• Minimum 5 years of experience with Angular 8. 
• Proficiency in Web API, C#, and jQuery. 
• Familiarity with Oracle Database or SQL Server (Oracle preferred). 
• Exposure to Windows and Web services. 
• Should have good knowledge of Redis and Rabbit MQ. 
• Responsibilities include analyzing business objectives, devising action plans, and identifying areas for system enhancement. 
• Strong expertise in Angular (version 4 or above) and other .NET technologies such as MVC and Entity Framework. 
• Writing clean, scalable code using languages like ASP.NET, MVC, LINQ, and Entity Framework. 
• Proficiency in XSL, Web Services, jQuery, Ajax, WCF, SOAP, JSON, SQL Server, SSRS, HTML5, and CSS3. 
• Proven abilities in testing and deploying applications and systems. 
• Familiarity with OWASP Top 10 application security standards. 
• Debugging, refactoring, and updating code. 
• Expertise in reporting software and RDLC Reports. 
• Great understanding of Agile methodologies. 
• Excellent troubleshooting and communication skills. 
• Seamlessly collaborate with the team to provide and deploy solutions. 
• Ensuring effective integration of software solutions with other infrastructure technologies. 
• Analyzing, documenting, and recommending process improvements. 
• Developing long-term secure software solutions within the organization. 
• Should participate in technology solution implementations, upgrades, enhancements, and conversions. 
• Providing troubleshooting support for application issues.

Job Description:

We are seeking a smart, self-driven Senior Full Stack Developer with 5+ years of experience who can work as an individual contributor in a fast-paced and results-oriented environment. The ideal candidate must be capable of working independently, taking complete ownership of development tasks, and delivering high-quality end-to-end solutions with minimal supervision.

 Key Skills & Experience

Core Technologies: React.js, React Native, TypeScript, Node.js, and MySQL. Technical Skills & Experience:

• Frontend: React.js, React Native, HTML5, CSS3, JavaScript, TypeScript, and responsive UI development
• Backend: Node.js, RESTful API development, business logic implementation, and server-side application development
• Database: MySQL – schema design, complex query writing, joins, indexing, performance optimization, and normalization
• Version Control: Git or similar version control systems
• Deployment: Exposure to CI/CD pipelines, cloud platforms (AWS / Azure / GCP), and containerization tools like Docker is a plus

Additional Qualities

• Ability to work independently with minimal supervision
• Smart, proactive thinker with a strong ownership mindset
• Strong problem-solving, debugging, and analytical skills
• Good communication skills and ability to collaborate with stakeholders
• Passion for learning and adapting to new technologies

Preferred Experience

• 5+ years of professional experience in Full Stack development
• Experience working in Agile/Scrum environments
• Prior exposure to modern cloud-based and scalable application architectures

Job Description: 

Data Engineer – Data Architecture / Engineering Team

Key Skills & Experience

Azure Data Engineering

• Hands-on experience with Azure Databricks, Unity Catalog, and Azure Data Lake.
• Strong understanding of data ingestion, transformation, and storage best practices in Azure.
• Familiarity with ETL/ELT frameworks and performance optimization techniques.

Power BI Development

• Ability to create and optimize Power BI dashboards and reports.
• Experience in implementing data models, DAX calculations, and visualization best practices.

Collaboration & Optimization

• Work closely with data architects to identify, implement, and document data optimizations.
• Support the design and improvement of data pipelines and workflows for better scalability and performance.

Data Governance & Cataloging

• Exposure to Unity Catalog setup and governance principles for secure, well-managed data access.
• Understanding of data lineage, security, and compliance within cloud data platforms.

Additional Qualities

• Strong analytical and problem-solving skills.
• Good communication and teamwork abilities to collaborate with architects and developers.
• Passion for learning emerging Azure data technologies and improving data delivery efficiency.

Preferred Experience

• 8 years of experience in data engineering.
• Prior exposure to Azure-based data projects (Databricks, Synapse, Power BI).
• Experience working in enterprise-scale or consulting environments preferred.

Job Type: Full Time (Remote)
Years of Experience: 8–12 Years

Job Description:

We are looking for an experienced SQL Lead to oversee database design, performance optimization, and data management initiatives. The candidate should have strong hands-on expertise in SQL, data modeling, and ETL processes, along with the ability to guide and mentor team members while being an individual contributor.

Role Focus:

Lead SQL development activities across multiple business functions, ensuring data reliability, scalability, and optimal query performance. Collaborate with cross-functional data, BI, and application teams to deliver high-quality, secure, and efficient data solutions.

Key Skills & Responsibilities

• Database Development: Design and optimize complex SQL queries, stored procedures, views, and functions.
  • Performance Tuning: Conduct query optimization, indexing, and partitioning to improve database performance.
  • Data Modeling: Design logical and physical data models for analytical and transactional systems.
  • ETL & Data Pipelines: Develop, maintain, and enhance ETL workflows using SSIS, Azure Data Factory, or similar tools.
  • Data Governance: Ensure data quality, integrity, and compliance with enterprise standards.
  • Collaboration: Work with BI, Data Science, and Application teams to support reporting and analytics needs.
  • Leadership: Mentor junior developers, review code, and establish best practices for database design and maintenance.
  • Cloud Integration: Experience with SQL on Azure (Azure SQL DB, Synapse, or Managed Instances) is a strong plus.

Additional Qualities

• Strong analytical and troubleshooting abilities.
  • Excellent communication and collaboration skills.
  • Ability to work independently and manage multiple priorities.
  • Passion for data optimization and continuous improvement.

ABOUT COVALENSE GLOBAL

Covalense Global is a global IT services and solutions company celebrating nearly 20 years of excellence. With offices across 9 countries including India, USA, UK, Australia, Singapore, and New Zealand, we serve Fortune 500 clients across FMCG, Retail, Financial Services, Government, and Technology sectors. Our CGLense AI Innovation Hub is at the forefront of enterprise AI transformation, building proprietary solutions like iAnalyst, iBOT, and iDoc.

POSITION OVERVIEW

Role	AI Evangelist
Reports To	Technical Director
Location	Hyderabad, India (IST)
Work Model	Work From Office with 25% travel
Experience	5-10 years (sharp and hungry over seniority)

  THE OPPORTUNITY As an AI Evangelist at Covalense Global, you will be the face and hands of our AI innovation. This is NOT a traditional pre-sales or purely technical role - you will BUILD working POCs yourself AND present them to CXOs. You must be equally comfortable writing agent code and presenting to a room of executives.   You will translate our Flagship Product into client-specific value stories, demonstrate capabilities through compelling prototypes, and help position Covalense Global as a leader in enterprise AI among mid-size IT services companies.   KEY RESPONSIBILITIES Build (50%)

• Develop working POCs and demos showcasing capabilities
• Build client-specific prototypes integrating AI agents with their use cases
• Create compelling demonstrations of existing agents
• Rapidly prototype new agent capabilities for emerging opportunities
• Stay hands-on with the latest agent frameworks, LLM capabilities, and AI tooling

  Present (40%)

• Present our capabilities & competencies to CXOs, IT leaders, and technical teams
• Conduct discovery sessions to understand client challenges and map to our solutions
• Deliver technical deep-dives and live demonstrations
• Represent Covalense Global at industry events, conferences, and meetups
• Create thought leadership content: blogs, whitepapers, LinkedIn posts

  Enable (10%)

• Collaborate with Technical Director and Architects to ensure POCs align with platform direction
• Provide feedback from client interactions to shape product roadmap
• Mentor delivery teams on AI agent capabilities and use cases

TECHNICAL REQUIREMENTS Must Have

• Hands-on experience building LLM-powered applications (not just using ChatGPT)
• Proficiency in Python with ability to rapidly prototype AI solutions
• Working knowledge of agent frameworks (LangChain, CrewAI, or similar)
• Understanding of RAG patterns, embeddings, and vector databases
• Experience with cloud AI services (Azure OpenAI, GCP Vertex AI, or AWS Bedrock)
• Ability to integrate AI with enterprise data sources and APIs

  Nice to Have  

• Background in FMCG, CPG, or Retail industry
• Experience with DataOps, analytics, or BI solutions
• Prior conference speaking or technical blogging
• Familiarity with enterprise systems (SAP, Salesforce, ServiceNow)

  COMMUNICATION & PRESENCE

• Exceptional verbal communication - can explain complex AI concepts simply
• Strong presentation skills - comfortable with CXO audiences
• Executive presence - confident, articulate, credible
• Written communication - can create compelling proposals and content
• Storytelling ability - can translate technology into business value

  WHAT WE OFFER

• High visibility role shaping company positioning in AI
• Competitive compensation with performance incentives
• Opportunity to work with Fortune 500 FMCG/Retail clients
• Platform to build personal brand as AI thought leader
• Great Place to Work certified organization

THE IDEAL CANDIDATE

You are sharp and hungry. You have built things that work and presented them to people who matter. You can code a demo in the morning and present it to a CEO in the afternoon. You stay current with the AI landscape not because it is your job but because you are genuinely excited about it. You want to be part of building something significant, not just executing tasks. We value potential and drive over years of experience. If you have 5 years but think like a leader, we want to talk to you.

 

Reporting to: Head of Sales Location: India Know Covalense Global We are a high-growth technology company transforming industries through advanced digital platforms, cutting-edge AI, and human-centric innovation. With 19 years in the industry, we are looking for leaders who can lead our next chapter of growth — delivering faster scale, deeper customer value, and a growth culture that thrives in an ever-changing tech landscape. Why this role matters At Covalense Global, Growth is our heartbeat where Technology is the engine. As we scale rapidly across markets and solutions, we are on a  mission to scale its digital products and services globally. The Head of Account Management is the steward of that trust, responsible for growing revenue, influence, and long-term value within our most strategic enterprise accounts. This role blends industry expertise, strategic advisory, and commercial ownership. You will sit alongside CXOs as a trusted partner, shaping transformation roadmaps while expanding Covalense’s footprint across services, accelerators, and consulting offerings. What you’ll own (Your Growth Canvas) Strategic Account Ownership

• Manage 4–10 enterprise accounts, calibrated by size, complexity, and growth potential.
• Act as the single-threaded owner for account growth, satisfaction, and long-term value creation.
• Ensure Covalense Global is seen as a strategic partner, not a vendor.

Account Growth Planning

• Create and execute Account Growth Plans that clearly articulate:
  • Client problem statements and transformation priorities
  • Growth opportunities and whitespace across functions and geographies
  • Short-term wins and multi-year value horizons
• Translate account strategy into actionable pursuit plans with internal teams.

CXO Relationship Building

• Build and nurture CXO and senior leadership relationships across business, technology, and operations.
• Facilitate executive conversations around digital transformation, AI adoption, data strategy, and operational excellence.
• Represent Covalense Global with confidence, clarity, and credibility at the highest levels.

Revenue Expansion & Value Mapping

• Identify and drive cross-sell and upsell opportunities across:
  • Digital transformation services
  • AI, data, and analytics platforms
  • Engineering, modernization, and accelerators
• Map Covalense capabilities to client KPIs, outcomes, and investment priorities.

Renewals & Long-Term Engagements

• Own renewals, extensions, and multi-year engagements, ensuring continuity and value realization.
• Drive commercial discipline while preserving long-term relationships.

Cross-Functional Orchestration

• Coordinate seamlessly with Pre-Sales, Delivery, Product, and Industry Practice teams.
• Translate client feedback into product requirements and solution refinements.

Thought Leadership & Industry POV

• Present industry POVs, insights, and future-state narratives to clients.
• Bring relevant trends, benchmarks, and innovation ideas to account conversations.

What makes you a perfect fit

• 12–18+ years of experience in account management, consulting, or strategic client leadership roles.
• Deep experience in one or more of CPG, Retail, Banking, or Insurance industries.
• Strong understanding of cross-functional enterprise dynamics across business, technology, and delivery.
• Proven ability to simplify complexity and communicate value clearly to senior stakeholders.
• Track record of growing revenue within large, complex accounts.
• Comfort operating at both strategy and execution levels.

Why join us?

• You will own growth outcomes, not just relationships.
• Direct line of sight to the CGO and growth leadership agenda.
• Opportunity to shape how Covalense’s services, accelerators, and consulting evolve through real client insight.
• A platform to build enduring CXO partnerships across industries.

This is a growth leadership role masquerading as account management. If you enjoy building trust, shaping vision, and turning insight into sustained revenue — Covalense Global is ready for you.

Lead the Future of Enterprise AI at Scale ABOUT COVALENSE GLOBAL

Covalense Global is a global IT services and solutions company celebrating nearly 20 years of excellence. With offices across 9 countries including India, USA, UK, Australia, Singapore, and New Zealand, we serve Fortune 500 clients across FMCG, Retail, Financial Services, Government, and Technology sectors. Our CGLense AI Innovation Hub is at the forefront of enterprise AI transformation, building proprietary solutions like iAnalyst, iBOT, and iDoc.

  POSITION OVERVIEW

Role	Technical Director - AI Agents
Reports To	Founder & CEO
Location	Hyderabad, India (IST)
Work Model	Work From Office with occasional travel (25%)
Experience	12+ years total, 5+ years in AI/ML

THE OPPORTUNITY As Technical Director - AI Agents, you will be the chief technical architect and hands-on leader for our flagship AI enterprise agent orchestration platform. This is a 70% hands-on, 30% leadership role where you will directly shape the technical direction of our AI agent capabilities while building and mentoring a high-performing team. KEY RESPONSIBILITIES Technical Architecture & Development (70%)

• Own end-to-end technical architecture of our Flagship product including agent registry, orchestration layer, and lifecycle management
• Design and build the platform foundation: unified engagement layer, REST/GraphQL APIs, security framework, and observability
• Lead development of various agents suite
• Make critical technology decisions: LLM providers, agent frameworks, vector databases, orchestration patterns
• Write production-grade code, conduct code reviews, and establish engineering best practices
• Architect multi-agent systems with proper state management, tool integration, and error handling

Leadership & Team Building (30%)

• Build and mentor a team of AI architects and agent engineers
• Present Flagship AI Platform & Agents capabilities and technical roadmap to potential clients during pre-sales and discovery calls
• Participate in client engagements to provide technical credibility, answer architecture questions, and build trust with CXOs and IT leadership
• Establish technical roadmaps
• Collaborate with AI Evangelists to ensure solutions are client-ready and demonstrable
• Partner with AIML CoE Director on delivery excellence

TECHNICAL REQUIREMENTS Must Have

• Deep expertise in LLM application development (OpenAI, Anthropic Claude, Google Gemini)
• Hands-on experience building multi-agent systems and orchestration patterns
• Strong proficiency in Python, with production experience in agent frameworks (LangChain/LangGraph, CrewAI, AutoGen, or custom)
• Expertise in RAG architectures, vector databases (Pinecone, Weaviate, ChromaDB), and embedding strategies
• Cloud platform expertise in Azure and/or GCP (Vertex AI, Azure OpenAI Service)
• Experience with API design, microservices architecture, and event-driven systems

Nice to Have

• Experience with DataOps/MLOps pipelines and data quality frameworks
• Background in FMCG, CPG, or Retail industry solutions
• Familiarity with enterprise integration patterns (SAP, Salesforce, etc.)

WHAT WE OFFER

• Direct reporting to Founder & CEO with significant autonomy
• Opportunity to work on the flagship AI platform
• Competitive compensation with performance-based incentives
• Work with cutting-edge AI technologies and Fortune 500 clients
• Great Place to Work certified organization

THE IDEAL CANDIDATE

You are a smart doer - someone who can architect enterprise-grade systems AND write the critical code yourself. You thrive in ambiguity, can make decisions with incomplete information, and have the technical depth to earn the respect of engineers while having the communication skills to align with business stakeholders. You are excited about building something transformative, not just maintaining existing systems.

Job Type: Full time 

Experience: 4+ years 

Job description: 

• 4 years of minimum experience in software development following best practices and coding standards, with a special focus on .NET Core is required. 
• Strong proficiency needed in C# and the .NET Core framework. 
• Write efficient, maintainable, and clean code in C# and other relevant technologies. Implement new features, make upgrades or enhancements and fix bugs to meet project goals. 
• Extensive experience with HTML, CSS, JavaScript and other front-end technologies. 
• Strong hold on database design and development, preferably with SQL Server or other relational databases. 
• Familiarity with agile development methodologies. 
• Ensuring scalability, high performance, and utmost security by contributing to the design and architecture of software systems. Collaborate with architects to define technical solutions. 
• Participate in code reviews and perform unit testing to ensure software quality. Ensuring and enhancing the reliability of applications through resolving software defects. 
• Exceptional problem-solving and analytical skills needed. 
• Strong interpersonal and communication skills required. Collaboratively work with cross-functional teams, including product managers, designers, and other developers, to gather and comprehend the requirements and ensure timely deliveries. 

Job description:

• 1+ year of relevant experience is required.
• Really good understanding of computer systems, networks, and software applications.
• Excellent knowledge of Windows and Linux operating systems.
• Good knowledge of cloud & virtualization technologies (Azure, AWS, GCP, VMware, Hyper-V).
• Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP).
• Excellent troubleshooting skills are needed.
• Certifications in Microsoft cloud is must.
• Test alternative pathways until an issue is resolved.
• Record technical issues and solutions in logs.
• Should help create technical documentation and manuals.
• Excellent communication and interpersonal skills are required.
• Should have the ability to work independently and as part of a team.
• Good analytical, troubleshooting and problem-solving skills are a must.